Technology

Agile Pandemic Workers Shaping the New Way of Working

The pandemic will have had many impacts on companies, some of which are yet to come, and on the relationship they maintain with their employees. Office workers are at the forefront of work transformations, so they are called “agile workers”.

Several trends are emerging, in particular the practice of teleworking and the use of collaboration tools. But not all companies adapt in the same way or at the same pace to the evolution of work.

Even though 68% of European companies agree that Covid has highlighted the key role that technology plays in the ability of office workers to do their jobs successfully.

Thus, many employees remained waiting for solutions adapted to their needs. The “HP workforce evolution” study reveals that, during the Covid crisis, only 46% of French office workers said they were satisfied with their workstation and 52% felt well equipped to do their job, in the office or on the job. mobility.

And one in two (53%) in Europe and France (43%) felt less supported by their employer. 24% of them say that their employer has not provided them with resources to help them transition to the new work situation.

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Were VSEs and SMEs prepared to face the crisis?

Everything suggests that the answer is ‘no’. And this despite the ordeals of the yellow vests and the national strike that struck France during the year preceding the pandemic, and which should have invited companies to reflect.

For example, in one in two businesses in the European Union, employees were forced to buy office equipment and supplies with their own money.

In this time of crisis, and unlike American collaborators, European office workers are reluctant to say that they feel supported by their employer.

For example, they are less likely than their counterparts to have received advice from their employers on remote working. French employees are also the most likely to report not having received any assistance for the use of remote communication platforms.

The impact of the company on its employees in times of crisis

While we have seen the key role of technologies in maintaining the work capacity of office workers during the Covid crisis, it is more than a third of these same employees who believe that their company has experienced difficulties with the transition digital.

This has resulted in an impact on morale, work quality, productivity and employee loyalty to their company. An even more sensitive phenomenon among the younger generations.

The return to the office has been felt, 25% of office workers in France (the highest figure in Europe where the average is 22%) feel more stressed today than before. The post-Covid period is also likely to be affected by this phenomenon.

39% of French office workers felt that returning to the office was a huge transition that they struggled to adapt to. This is all the more true in France as numerous studies have recalled that the majority of employers and their executives aspire to a return to the situation which preceded it, in the office.

And yet, 59% of employees agree that remote working has always been the future, and that Covid should be the catalyst.

For the future, stay connected and learn

What lessons can we learn from the Covid experience on office workers? First of all, they favor teleworking, 6 out of 10 French employees see the future in it.

Provided, however, that the company creates an environment in which they can learn and stay connected with their colleagues, which they see as crucial. And for that they need to acquire the skills to adapt to these new ways of working.

Almost two in three European office workers agree that it is more important than ever to acquire a new skill to stay competitive in their industry. And they do not envision learning that does not extend throughout life.

It should be noted that when they mention the best office skills, European workers want to know more about knowledge of foreign languages, knowledge of IT and technical support, and leadership skills.

We will welcome this declared will of “agile workers” to train themselves to better face the work and the crises of tomorrow. But we regret that French workers are among the least receptive to this expectation: in the midst of their European counterparts, French office workers are the least interested (45% against 52% on the European average) in the acquisition of new IT-related skills and to perform better in their work in the current environment.

Provide answers to your questions

To extend this study, ZDnet invites you on Tuesday, December 8, 2020 at 11 a.m. to discuss with HP experts during a webinar on the essentials of teleworking.

In particular, they will introduce you to new HP products and services with new features, designed to meet the current mobility needs of your employees (productivity, user experience, working comfort and security), while ensuring better cost control for your business. business.

Source: “HP workforce evolution” study carried out with Edelman DxI on a sample of 1000 employees in France, Italy and Spain

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