Axa announced on April 14 that it had signed a partnership with Microsoft to set up a “digital healthcare platform”. It will compile all the health services offered by the French insurer, including a teleconsultation tool, a home drug delivery service and a directory of health professionals.
Microsoft’s cloud offer dedicated to health
This new platform is based on Microsoft Cloud for Healthcare, a cloud solution dedicated to the healthcare sector presented in May 2020 during the Build 2020 conference. It notably includes an API for FHIR (Fast Healthcare Interoperability Resources), a management of sensitive data. Axa chose Microsoft in particular for its ability to protect health data, according to the press release, and the integration of the FHIR standard was decisive.
This is a format created especially for the exchange of medical information. It was developed by Health Level Seven International (HL7), a non-profit organization dedicated to the development of health data interoperability and standardization of the medical exchange protocol. Thanks to its API, the platform can quickly and securely connect to data present, for example, in a medical file or in a research database.
Available in Germany and Italy
Axa’s platform is currently only open to German and Italian customers. The service will be rolled out by 2022 in the UK, Belgium, Spain and Switzerland, and then can be extended to other countries. As a reminder, the Axa group is present in 54 countries and has 108 million customers.
In the coming months, the insurance company also plans to launch new features through the signing of contracts with new partners. In the long term, she even hopes to offer her platform to healthcare providers and non-client patients.