Delete or recall sent Outlook emails

Microsoft Outlook users who have sent email messages by mistake immediately wish they had a way to delete or revoke them. It will be good to know that all hope is not lost and that it is sometimes possible to fix any problems you may have when sending email messages through Outlook.

If you’re using Microsoft 365 or Outlook to send a message, you can easily replace or revoke sent email messages. This quick guide to retracting an Outlook message explains how to fix a sent message and retrieve it from mailboxes of recipients who haven’t opened it yet. Microsoft also lets you replace a replacement message, allowing you to add that important missing attachment, photo, or presentation, sometimes without even knowing you made the original mistake.

Outlook’s Message Recall feature allows you to recall a message and send a replacement even if you clicked the Send button. Although it’s important to know that the service is only available if you and your recipient use Microsoft 365 or Microsoft Exchange email accounts in the same organization. If your email account is configured with MAPI or POP, message recall will unfortunately not work. It’s also worth noting that you can’t revoke a message protected by Azure Information Protection or messages that are in Outlook on the web.

Delete an email that has already been sent

If you would like to recall one of the email messages you have sent, open the Microsoft Outlook email application and follow the instructions below.

1. Open Outlook and select the Sent Items folder on the left side of the main message window.

2. Double click to open the message you want to retract. Simply selecting a message will not provide the required options.

3. Depending on which view you have enabled in your Outlook application on the classic ribbon, select Message > Actions > Recall this message.

4. If you are using a simplified ribbon instead of a classic ribbon. Select the “Message” tab and then the threedot “…” icon to open a new menu with the actions listed at the bottom.

5. In the “Actions” section, select “Recall this message” from the popup menu.

6. If you don’t see “Recall this message” in your Outlook application, unfortunately you are probably not using the necessary Microsoft Exchange or Microsoft 365 services required for revocation.

7. In the “Recall this message” popup window, select one of the following options:

7a. Delete unread copies of this message

7b Delete unread copies and replace them with a new message. If you choose this option, write a new message and then click “Submit” and it will replace your old message.

Recall Outlook messages

Due to the difficulty of recalling emails and replacing them with updated versions, it is not always possible to perform a successful recall. For example :

If the recipient has chosen to automatically process requests and responses in meetings.

Original messages marked as read on the recipient’s computer, when the email is revoked, the recipient will be informed. A message will appear telling you that you want to delete the message. However, the message will remain in the Outlook recipients folder.

If the recipient has not selected automatic processing of meeting requests and responses.

If the recipient opens the recalled message first, the original message will be deleted and the recipient will be informed that you, the sender, have deleted the message from their mailbox. If the recall fails, the original and recalled message will be available in the recipient’s mailbox.

If the message is in a public folder, or the recalled message and the original message are in different folders, the recipient receives a message notifying them that the Outlook recall attempt failed. Unfortunately, this will happen regardless of the settings and read status of the message. However, if the recipient did not read the original message, the sender will receive a message notifying you of the successful revocation.

If you’re still a little confused about exactly how Outlook email recall works, like me. It might be worth asking a colleague or friend to help you try out a few different scenarios so that in the worst case scenario you can easily and efficiently retract all the emails you sent before their recipients have had a chance to read or open your message. email in Outlook. For more information, go to the official Microsoft support site.

Filed under: Guides, Breaking news

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