During the health crisis, 4,000 digital consultants were hired to fight the digital divide.
After two years, these jobs become permanent. At the end of July, the government announced the allocation of 44 million euros for this system in the Ministry of Transformation and Civil Service from 2023.
“We are in the process of creating a new public service to reach out to our fellow citizens, to educate them in digital technologies (…),” said Stanislas Guerini, Minister of Transformation and Civil Service, in front of the Europe microphone. 1. “We want to make it a priority,” he insisted.
“Protection of workstations for further development”
A robust budget package would allow “to secure these 4,000 posts to consider moving forward,” Jean-Noel Barraud, Minister Delegate in charge of Digital Transition and Telecommunications, said when asked by Franceinfo about the matter.
Digital Advisors in particular interact with the general public and the VSE-SME to explain to them how to perform administrative procedures online.
A website dedicated to digital consultants in France indicates that around 645,000 support sessions have been held under this system to date. However, in France, 13 million people have no digital skills – or very few.