WhatsApp still popular, according to App Annie
“The content of these notifications, their nature, timing and recurrence put undue pressure on users and infringe their freedom of choice. As such, they constitute a violation of the European Directive on unfair commercial practices ”, add the complainants.
In addition, BEUC also underlines the opacity of the new conditions and the fact that “WhatsApp has failed to explain in clear and intelligible language the nature of these changes”. According to BEUC, it is “fundamentally impossible for consumers to clearly understand the consequences of changes made by WhatsApp on their privacy, especially with regard to the transfer of their personal data to Facebook and to other third parties”.
Despite criticism of WhatsApp, the success of this messaging application, owned by Facebook, has not been denied. According to App Annie, which has just delivered its figures for 2020, if Twitch, Discord, Snapchat and TikTok are very successful among young people, WhatsApp still remains the champion in all categories with regard to the application concentrating the greatest number of monthly active users in France.