Facebook, already in crisis, emerges from a giant blackout

(Photo: Solen Feyissa for Unsplash)

Facebook, Instagram, WhatsApp and Messenger, the two social networks and the two messengers of the Californian giant, little by little recovered this Monday from an unprecedented blackout, which plunged the group into a double crisis after the revelations in broad daylight of a pitcher alert.

“To the huge community of people and companies around the world who depend on us: we are sorry. We are working hard to get you back to our apps and services and we are pleased to inform you that they will be back online at this time, ”the company tweeted Monday, after a seven-hour outage.

Cybersecurity or technical issues that temporarily block access to sites and applications are not uncommon.

But it is “the largest ever observed” by Downdetector, a site for tracking such incidents, which has recorded more than 5.6 million reports from around the world.

This important incident falls very badly for the firm of Mark Zuckerberg.

It is undergoing one of its worst reputational crises in two weeks, caused by a former engineer, Frances Haugen, who accused the group of choosing “profit over safety” for its users, in an interview broadcast by CBS Sunday. .

His revelations have given new impetus to many Facebook critics, including US elected officials seeking to regain control over their ubiquitous platforms.

The whistleblower will be questioned by a parliamentary committee on Tuesday, the opportunity for senators to assert their many grievances against the expanding group: Its four platforms are used each month by some 3.5 billion people.

A day that hurts

Additionally, the fortune of wealthy Facebook co-founder Mark Zuckerberg plummeted by more than US $ 6 billion (US $ 1 billion) in a few hours after the stock crashed on the stock market, which paid the price. Critics’ price on his policy doubled with a mega blackout on Monday.

Nasdaq heavyweight Facebook plunged 4.89% to $ 326.23, racking up setbacks between allegations by a whistleblower about the group’s policy and a major outage that affected multi-million access to its networks and messengers. of its users. Since its highs in early September, the stock has lost 15%.

The social network first faces accusations from a whistleblower who will testify before Congress on Tuesday to say that Facebook chooses “benefits over security.” The group’s internal research has shown that its social network Instagram has negative effects on the morale of adolescent girls.

Added to this was a mega blackout on Monday that prevented access to the group’s four networks and messengers – Facebook, Instagram, WhatsApp and Messenger – generally frequented each month by some 3.5 billion people around the world.

As his shares plummeted, group chief Mark Zuckerberg, 37, lost more than $ 6 billion in a matter of hours, reducing his fortune to $ 121.6 billion, according to a Bloomberg tally. Its losses have reached 15 billion since mid-September.


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