Last October, we heard about a major problem affecting HDMI 2.1 compatible amplifiers. Whether Yamaha, Denon or Marrantz, it was indeed question that the new products of the giants of the sector were not compatible with the new consoles because of a bug of the Panasonic chips. Now, we know that only the Xbox Series X and Xbox Series S are affected by this phenomenon. Indeed, John Archer reported in December for the Forbes site that the PS5 and Nvidia RTX 30XX graphics cards were not impacted.
Today, it is with good news for Xbox gamers that the subject is brought back to the table and that the Sound United group takes the floor.
Read also: How to properly connect your Xbox Series X | S according to your equipment (TV, amp, sound bar)
A solution proposed by Marrantz and Denon
If you’ve purchased an HDMI 2.1 amplifier and an Xbox Series X | S, you’ll surely be happy to hear that Marrantz and Dennon just announced they’ve found a solution. It is an external box called SPK618 which is offered to the buyers concerned. The latter comes as a gateway to your amplifier and the console and is also to be plugged into a mains socket.
How do I request my adapter?
The SPK618 HDMI adapter will be sent free of charge if you have purchased an affected product and it is still under warranty. From May 15, you can register directly on the brand’s website to receive the small box. You will find below the models concerned, the steps to follow to request your box as well as a video detailing its installation. Hopefully the other brands impacted by these concerns will also quickly find a solution.
- See you on the Marrantz or Denon page on May 15
- Fill out the registration form
- Once the box has been received, update your amplifier
- Denon AVR-A110
- Denon AVR-X6700H
- Denon AVR-X4700H
- Denon AVR-X3700H
- Denon AVR-X2700H
- Denon AVR-S960H
- Marantz AV7706
- Marantz SR8015
- Marantz SR7015
- Marantz SR6015
- Marantz SR5015
- Marantz NR1711