How to fix an Xbox controller that keeps turning off [Easy Ways]

Today, we’re going to look at a number of troubleshooting methods to fix Xbox controller turning off randomly.

Playing video games with a controller on your console or PC is the best way to enjoy gaming. You can buy a large number of controllers, whether they are third party controllers or officially licensed third party controllers. Xbox controllers are among the most popular among PC gamers. Xbox Wireless Controllers work great with Windows PCs.

While everything about owning a wired or wireless controller is great, there can be one particularly frustrating issue. This problem occurs when your Xbox controller keeps disconnecting, especially in the middle of a game. There are a number of troubleshooting methods you can follow before purchasing a replacement controller.

Fixed issue with disabling Xbox controller.

Before you move on to replacing your controller with a newer one, here are a few troubleshooting methods you can follow to see if any of the methods will help fix your buggy controller.

Reboot controller

One of the oldest tricks for almost all device problems is turning the power off and on. If you don’t know what that means, all you have to do is turn your Xbox controller on and off a few times. This cycle of turning the controller on and off may help solve the problem.

All you have to do is press and hold the Xbox button for a few seconds until it turns off. Wait a few more seconds, then press the Xbox button again to turn it on. Repeat this two or three times and check if the controller turns off. If the controller still turns off, you can use the following troubleshooting method.

Replace your Xbox controller batteries

As you know, the Xbox controller uses two AA batteries, so the batteries may be dead or nearly dead. You can simply replace them with new batteries. In addition, it is recommended to use popular brands of batteries to avoid accidental battery leakage that could damage your controller. Even if installing new batteries didn’t solve your Xbox controller constantly turning off issue, you can try the next method.

Disable controller auto-sleep

Many devices can go into low power mode when not in use. The same can be said about the Xbox controller. The controller may go into automatic sleep mode, which may have been activated by someone. There is a way to turn off auto sleep.

  • Turn on the Xbox controller by pressing the Xbox button.
  • After turning on the controller, press and hold both the Xbox button and the menu button for three seconds.
  • Now check and see if the controller turns off. If not, it means that the controller has auto-sleep enabled.
  • You can also activate the auto sleep mode by pressing the same buttons for three seconds.
  • Check for controller software updates

    It is also possible that the error causes the controller to stop permanently. In this case, it is recommended to check and install the latest updates for your controller. You can use your Xbox or Windows PC to update your Xbox controller software.

    Update your Xbox controller via Xbox

  • Press the Xbox button on your controller to open the Xbox menu.
  • Now go to “Profile and system” and then to “Settings”.
  • Select “Devices and Connections” and finally “Accessories”.
  • Select the controller you want to update.
  • Xbox will start checking for firmware updates,
  • If there are updates, they will be downloaded and installed on your Xbox controller.
  • The update will take 4-5 minutes to complete the update.
  • After installing the update, check if you are facing the same issue.
  • Update your Xbox controller via PC

  • Download the Xbox Accessories app from the Microsoft Store on your Windows PC.
  • Now connect the controller to the computer via a USB cable.
  • The Xbox Accessories app will now detect your Xbox controller.
  • It will now check if any updates are available and then install them on your controller.
  • After installing the update, check and see if the update fixed the problem or not.
  • Otherwise everything is fine, but if you have a problem, you can take the next step.

    Reconnect your Xbox controller

    One of the best ways to fix this is to disconnect the controller from the Xbox and then reconnect it. Here are the steps to unpair and repair your Xbox controller.

  • Turn on your Xbox controller and look for the sync button on the top of the controller.
  • Now press and hold the sync button for a few seconds.
  • The Xbox button on your controller should be flashing. This indicates that your controller has not been paired or synced with your Xbox.
  • To sync or re-pair your controller, press the sync button on your Xbox console and also on your Xbox controller.
  • The Xbox button on the controller will flash, indicating that it is looking for a console.
  • When the controller finds the console, the Xbox button light stays on.
  • If you are using a controller with a PC, simply remove the device from the pairing lists in the Bluetooth menu. You can reconnect it by simply searching for the controller via Bluetooth.

    Connect the controller to another Xbox console.

    Sometimes the problem may not be with the controller, but with the Xbox console. To test this, first connect your controller to another Xbox console and see if it turns off. If your controller won’t turn off, you may need to factory reset your Xbox console. If the controller is dying, it might be time to get a newer controller.

    Factory reset your Xbox console

  • Press the Xbox button on your controller.
  • Go to “Profile and System”, then “Settings-System” and finally “Console Information”.
  • Select the option labeled “Reset Console”.
  • Now you will have to choose between “Reset and remove everything” or “Reset and keep games and data”.
  • Choose the option that suits you best.
  • The Xbox console will now start to restart. The reset will take some time depending on the option you choose.
  • When everything else is done, pair and check if your controller turns off and if the issue is resolved.
  • Plug in the Xbox battery

    If you’re not yet planning on buying a new Xbox controller, you can purchase an Xbox battery from the Microsoft Store. The battery can be connected to the controller and it will be charged while using the controller. Battery life is 30 hours on a single charge. The battery can be purchased from the Microsoft Store.

    Well, that’s the end of the guide on how to fix an Xbox controller that keeps turning off. For whatever reason, if your controller couldn’t be fixed with the troubleshooting methods above, you might as well go to a service center to get it fixed, or it might be time to get a new Xbox controller. If you have other troubleshooting methods that might work for you, feel free to post them on our social media.

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