How to Fix iPhone Can’t Verify Server Identification Error

If you’ve owned an Apple iPhone long enough, you’re bound to run into the “unable to verify the identity of the server” error message when using email apps on your iPhone. If you’re looking for a solution on how to fix this problem, you’ll be pleased to know, and in this quick guide, we’ll show you a few methods that will hopefully allow you to enjoy sending and receiving email again without displaying the dreaded error message. .

One thing to keep in mind before changing a lot of settings on your iPhone is that it can protect you from a fake mail server certificate. When connecting to a mail server, your iPhone will request the server’s SSL certificate and perform a few security checks to make sure it’s legit.

If it finds that the certificate has expired, doesn’t match the domain name for the email address, or wasn’t properly signed, it will be marked as untrusted and your iPhone will display a “Cannot verify server identity” error warning you about this issue.

Most iPhone users will get this error someday as it is one of the most common problems due to the high volume of emails we are currently sending and receiving. The error usually appears when you are trying to set up a new email account. All mail server certificates have expired, or you are transferring mail settings from one iPhone to another when you upgrade. If you are getting it on a regular basis and would like to fix the error, a number of solutions are given below.

Fix iPhone Server Identification Errors

To fix the “Cannot verify the identity of the server” error, the first thing you need to do is make sure your iPhone displays the correct time and date and force close the Mail app on your phone. To do this, simply swipe up from the bottom of the screen on recent iPhones. This will display all the current apps you have running. Allows you to scroll them from left to right. Find the iPhone Mail app and swipe up to force quit the app. Once closed, check that the time and date on your iPhone are correct and open the Apple Mail app again.

On older iPhones equipped with a physical home button, simply go to the home screen and swipe up, find the app, and close it as above. If you’re using an iPhone 8 or earlier, doubleclick the Home button to view your most recently used apps, navigate back to the Mail app, and swipe up. In most cases, this is all it takes to fix the problem, but if it persists, we have a few more methods for you to try.

Force restart your iPhone

Before fiddling with any email settings on your phone, it’s worth doing the hard reset on your iPhone described in our previous article, just to make sure everything is working properly and the operating system isn’t causing any problems. Once you force restart your iPhone, it’s like restarting your computer and everything will boot up again without losing any data.

Update your carrier settings

Another helpful maintenance tip for fixing any issues you might have with your iPhone is to update your iPhone carrier settings, which we’ve also covered in this handy guide. It’s also worth making sure your phone’s operating system is up to date as well by downloading the latest iOS update from Apple. This can be done by simply going to Settings > General > Software Update. Enabling automatic updates will help your device update automatically in the future.

Reset your phone’s network settings

Another area that can cause problems on your iPhone is its network settings, which can be easily updated by following the instructions below. Performing this procedure will reset all WiFi networks and passwords, cellular settings, and VPN and APN settings you used previously.

1. Go to the Settings app on your iPhone.

2. Then click “General”.

3. Scroll down the General screen and tap Transfer or reset iPhone.

4. Tap Reset at the bottom of the screen.

5. Click Reset Network Settings.

If you’re using iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Reset Network Settings.

Watch the video below for a few quick fixes on your iPhone.

Delete email account

If after following the steps above, you are still encountering the “Cannot Verify Server Identity” error on your iPhone, it might be worth deleting and deleting your email account and then setting it up again from scratch on your iPhone. To do this, simply follow the instructions below for the latest version of iOS.

1. Go to the Settings app on your iPhone.

2. Scroll down until you see Mail app options and tap to enter

3. Tap the Accounts section with Mail. All of your current email accounts set up on your iPhone will be listed here.

4. Select the offending Mail account and click to enter its settings.

5. Click the “Delete Account” button at the bottom to delete your email account. Before doing this, make sure you back up all your emails if they are downloaded locally on your iPhone. If you use IMAP, which many servers do, your emails will be stored securely on the server, waiting for you to read in order to connect.

6. Confirm that you want to remove the email account from your iPhone by clicking “Delete from my iPhone”.

7. Go back to Settings > Mail > Accounts and click Add Account.

8. Follow Apple’s instructions to enter your email account information by selecting your email provider.

Unfortunately, if you have multiple email accounts that are showing the same “Unable to verify the identity of the server” error, you may need to delete everything and start over from scratch, setting up each individual email account after you deleted them all.

If you’re still having issues after doing all of the above, it might be worth contacting Apple directly and setting up an appointment at the Genius Bar, or contacting them via the Apple Support website.

Filed under: Guides, Breaking news

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