Insight chooses Sidetrade’s order-to-pay solution under a five-year partnership agreement

Sidetrade, an artificial intelligence platform designed to power and generate business cash flow, announced on Sept. 6 that it has been selected by Insight Enterprises, a Fortune 500 IT systems integrator, as part of a five-year partnership. Insight’s goal is to increase employee engagement, improve customer experience, and speed up bill payments with the Sidetrade Order-to-Cash (O2C) solution.

In 1988 Timothy Crown and his brother Eric co-founded Hard Drives International in Tempe, Arizona, now Insight Enterprises, a global provider of Insight Intelligent Technology Solutions™ to support technology innovation, as well as cloud computing, hosting and supply chain optimization solutions. and services.

Insight employs more than 12,000 people worldwide and has customers in the US, Canada, Europe, Asia Pacific, India and the Philippines. The NASDAQ-listed company posted $9.4 billion in revenue in 2021, ranking it 373rd on the 2022 Fortune 500 list and 6th among U.S. ITS providers.

This partnership aims to deliver a positive customer experience, as well as improve team efficiency, accountability and transparency in the Order-to-Cash (O2C) cycle. Insight optimizes manual O2C processes (130 professionals process approximately 10,000 invoices per day), ERP systems, and data privacy complexities to meet these expectations and deliver a personalized experience.

Lynn Wilden, senior vice president of finance, treasury and tax at Insight Enterprises, says:

“Sidetrade will support our growth by enabling us to effectively manage the present and transform for the future. Knowing we have a partner with years of experience and solid technical know-how gives us the confidence to accelerate and achieve our goal of becoming a globally recognized solution integrator.”

Choosing a Sidetrade Solution

Insight asked its users to choose from six O2C programs that they felt provided the best customer account visibility and ease of use. They chose the Sidetrade solution.

Sidetrade provides a SaaS platform specialized in generating and securing cash flow. Its AI Aimie analyzes more than 4.6 trillion B2B transactions daily to predict the payment behavior of nearly 21 million companies and the risk of customer churn.

With a presence in Paris, London, Birmingham, Dublin, Houston and Calgary, Sidetrade serves companies in over 85 countries including Tech Data, KPMG, Nespresso, Hearst, Expedia, Manpower, Securitas, Randstad, Engie, Veolia, Vinci, Saint Gobain, Air Liquide, Inmarsat or even Bidfood.

Aimee recommends the best recovery strategies, automates the order-to-pay cycle, and dematerializes customer transactions, which increases efficiency, productivity, and therefore working capital needs.

Like Insight, more and more companies want to centralize their credit, fee, receivables, and billing data to streamline customer service by digitizing processes.

Lynn Wilden says:

“In a data-driven world, Sidetrade provides us with complementary order-to-pay expertise to grow our service offering and strengthen our global footprint. Their solution is easy to use and provides real-time cash flow visibility. It is time for every company to develop strategies that unify, automate and personalize every customer interaction across their finance departments. This is what we do thanks to the Sidetrade experience.”

Bill North, Regional Vice President of Sales for Sidetrade, concludes:

“We are delighted to have Insight as a Sidetrade client. Insight’s decision validates our strategy in North America and gives us the opportunity to partner with a strategic player in the technology sector. We believe that the Sidetrade platform, and in particular its Data Lake, will enable Insight to meet and exceed its goals.”

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