Science

Linky: Many customers find themselves paying their neighbors’ electric bills

Johan had been forced to pay his neighbors’ electricity bills for several months. After a bad connection of the Linky counters, the latter tried many times to contact Enedis for a refund. It’s done, but many customers still fall victim to the same error.

Since its general release, Linky has come under heavy fire from critics. Many of them point the finger at the alleged health risks caused by the waves, although this theory has been repeatedly denied by the ANFR and other regulatory authorities. Another recurring problem, this time much more serious, is poor connections between meters, which often make electricity bills more expensive.

Last month we reported on the setbacks of Johan, who has seen his bill explode for 3 years, during the installation of his meter. The unfortunate man has tried everything, even cutting the circuit breaker, but nothing works: every month he has to pay for consumption that is not only his own, but also that of a family of three children. Especially since his case may not be as isolated as it seems…

Victim of a bad connection, you are reimbursed months later

According to RMC, which has received other complaints of the same type, Johan is far from being an isolated case… Not to mention the various human errors that can also increase the score. For Johan, the story ends well. With the help of our colleagues at RMC, he finally won his case this week. “It’s been since September that I’ve had trouble moving this case forward. Everything had to be justified. It was painful,” he says. “Your calls gave them a little boost, and it seems effective! “Indeed, it took several relaunches of Total Energies for Johan to end up being reimbursed.

On the same topic: Linky – a house burned down on December 25, the electric meter is signaled

“It is not a situation to which we are used to”, justifies the supplier to explain this delay in the processing of the file. As for the connection, it was finally corrected at the end of December by an Enedis technician. A happy ending that unfortunately is not reflected in most cases.

Source: RMC

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