Several Microsoft services, including the Teams collaboration tool or Outlook messaging, were largely disrupted Wednesday morning around the world due to a network configuration issue, the US group reported on Twitter.
Nearly 3 hours after the initial reports, Microsoft tweeted that it had “undone” a recent configuration update that caused the issue, according to the company.
“We are monitoring the return to normal of all services and some customers are reporting an easing” of disruptions, the group wrote shortly before 6:00 am.
On Twitter, many users around the world complained in the morning that they could not access their usual tools.
“I have a Teams assignment in half an hour and the servers in India are down. Please do something,” wrote one user.
Downdetector reported incidents in the US and Europe for a number of other Microsoft-owned services, from the Xbox Live gaming platform to the social networking site LinkedIn. But the number of messages seems to have decreased.
On a dedicated information page, the IT giant acknowledged that some users were unable to access a dozen services, including Teams, Exchange, Outlook, SharePoint, or OneDrive for Business. The issue appears to be related more generally to connectivity issues with the Azure cloud offering.
In mid-January, Microsoft announced that it would lay off about 10,000 employees (just under 5% of its workforce) by the end of March, citing economic conditions and changing customer priorities.
The group’s growth slowed and its profits declined in the last quarter of 2022, a sign that the economic situation is finally catching up even to the cloud giants, according to results released on Tuesday.