Technology

OneDrive crashes: files inaccessible, no sync

On Monday, January 2, 2023, OneDrive, Microsoft’s online storage service, experienced an issue. Synchronization is not working and the files are not available. You just have to wait for the publisher to quickly find a solution.

2023 is off to a bad start for Microsoft. Not only is the publisher experiencing numerous issues with the 22H2 versions of Windows 10 and Windows 11, the latest versions of which contain several bugs, including fixes that cause crashes and blue screens on PCs, as users have complained on the support forums… In addition, its service is online -OneDrive storage stopped working properly this Monday, January 2nd. Starting around 8:00 am French time, reports accumulate on DownDetector, a site that monitors the status of major online services, social networks, telephone operators and ISPs (see our practice sheet).

According to user feedback, the symptoms vary, but in all cases it seems that automatic sync is disabled and files stored on OneDrive servers are inaccessible. You can still access the service but not use it. Only the error message is displayed as an explanation: “Sorry… We ran into a problem. If the error persists, make sure you don’t have any firewall settings or browser plugins that might be blocking access to api.onedrive.com, then try again. “. Not enough to appease the users who store precious files there…

Microsoft, which remained silent at the beginning of the incident, posted on Twitter that it was looking for a solution. One can only hope that the data trusted by Microsoft, including OneDrive as standard in Windows 10 and Windows 11 as the default cloud storage, was not simply deleted and that the problem will be quickly resolved. In the meantime, there is only one thing left: to calmly wait, fingers crossed …

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