Released on November 19, 2020, the PlayStation 5 is already out of stock. It is no longer possible to buy it now, given the fact that Sony has claimed that there is no longer a console available in the world. The situation is such that Micromania had to react, and contact the customers who pre-ordered the console, in order to communicate to them the different options available to them.
A blow for Micromania
Much anticipated since its announcement, the PlayStation has naturally occupied the news a lot since its official release. And there are many articles devoted to the extraordinary shortage of consoles. Even before its release, Sony was drowning in pre-orders, and had to apologize, because not everyone could get a console as quickly as hoped. Of course, Sony’s predictions came true, and the PS5s melted like snow in the sun.
The situation pushed the brand Micromania, with which many customers had pre-ordered the PlayStation 5, to write to customers who have paid a deposit, in order to leave the choice between several options :
You are waiting for your PS5 console and we understand your impatience.
While waiting for the next supplies that we will confirm to you as soon as possible, we offer 3 alternatives valid as of the reopening of our stores on Saturday 28 November:
- You keep your reservation by maintaining the deposit of 50 euros which guarantees you to have a PS5 and we will keep you informed as soon as possible of its availability, knowing that we make every effort to satisfy you as soon as possible.
- Your deposit is transformed into a credit of 50 euros that you can use on all the other products available in our stores for 1 year.
- You prefer to have this deposit of 50 euros reimbursed in store, directly on your Credit Card or by following our classic reimbursement procedure.
We apologize for the inconvenience. We do our best to provide you with as much information as possible on future availability of the PS5.
Customers will have the choice of waiting patiently for their console, converting their deposit into a voucher, or requesting a refund, and try their luck elsewhere. In any case, it is a real blow for Micromania, which suffered more than its competitors the second confinement, given the fact that they had to close their doors, and were therefore unable to ensure the sale of new generation consoles. Anyway, if you’re hoping to get a PS5 before Christmas, PlayStation just gave some advice.