In the United States, several Tesla drivers who use the app as a key reported Friday afternoon that the app to connect to their car was not working, resulting in the ‘inability to get in and start your car’.
The problem could be due to a server error, according to Tesla CEO Elon Musk. “Sorry, we are going to take steps to make sure this doesn’t happen again,” he said.
Tesla drivers with keys were able to unlock their vehicles without a hitch, Ulyces reported.
I am experiencing a 500 server error to connect my @tesla Model 3 in my iOS application in Seoul, South Korea. It seems that this is a global problem. @Elon Musk
– Jaehwan Cho (@hohocho) November 19, 2021
I should be back online now. It seems that we have accidentally increased the verbosity of the network traffic.
Apologies, we will take steps to ensure this does not happen again.
– Elon Musk (@elonmusk) November 20, 2021
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