Several users reported on Twitter that they could no longer power their electric cars with their phones as usual, a problem that Tesla boss Elon Musk said was resolved hours later.
A server failure on November 19 prevented Tesla cars from starting for several hours due to a server failure, a problem that was quickly resolved, Tesla boss Elon Musk said on Twitter. “I should be back online now,” Elon Musk said a few hours later, reporting a problem with network traffic. “Our apologies, we will take steps to ensure this does not happen again.”
Previously, he responded to a South Korean Tesla user who said he was facing a server problem connecting his Tesla Model 3 to his app at Apple. This driver had explained to him that he could not start his car with his phone, but only thanks to the key in the form of a card that he had with him.
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Other testimonials on Twitter reported this breakdown: “I’m stuck an hour from home because I normally use my phone to start my car,” “I can’t open my car.” “Hundreds of Tesla owners are trapped outside of their cars … I am one of them. They said that we would help the environment by having an electric car, but walking is not what I thought ”, joked another user, explaining that he did have her card, but that she had remained in the passenger compartment of the car.
Identical testimonies from several countries, including the United States, Canada, Denmark or even Germany, had been reported on the social network.
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