The effects of teleworking on digital transformation: what are the repercussions?

The health crisis has created a technological emergency. According to a recent AppDynamics survey, 76% of French CIOs say that Covid-19 has created strong technological pressure and 78% in-between confirm that the situation has highlighted weaknesses in their digital strategy.

Although this resilience was essential to maintain a certain level of activity during periods of confinement, it therefore contributed to weakening the cybersecurity of French companies. The urgent implementation of numerous digital tools did not allow the establishment of a real digitalization strategy. The pandemic therefore not only showed the weaknesses of corporate networks, but also caused the emergence of new vulnerabilities, such as the simple fact of connecting a professional computer to a personal wifi network. Home networks are rarely as secure as professional networks.

In addition, automatic backups to company servers are not necessarily maintained. This is just one example, the risks are even greater when employees do not have professional laptops and must connect from personal terminals that are not, or little, protected.

These flaws explain why cybercriminals have been even more active than usual. They have carried out ever more sophisticated and devastating attacks in recent months. The national information systems security agency (Anssi) recorded a number of ransomware attacks quadrupled in one year: 192 attacks were recorded in 2020 against 54 over the whole of 2019.

Several ransomware cases have made headlines over the past year. But these are not the only types of attacks that have increased during the period of containment: phishing, DDoS, malware of all kinds, hackers have given themselves to heart to reach companies and their staff.

And in the end, 80% of French SMEs and mid-caps do not have a robust incident response plan, according to the study conducted in 2020 by Ponemon Institute and IBM. It is either not sufficiently comprehensive (24%), or not sufficiently formalized (31%), or non-existent (25%), but everyone is aware that this observation has become a priority.

Telecommuting: an accelerator of digital transformation?

In a study recently published by Citrix, we learn that, according to 80% of French IT managers, the rapid adoption of telework has accelerated the digital transformation within their organization. The technological urgency has indeed allowed companies to step up in digital tools.

Although it has created vulnerabilities, teleworking remains intrinsically compatible with cybersecurity. It simply entails new issues to be understood and dealt with. Digital transformation is precisely a long-term response to this challenge. Because, if the latter facilitates remote work, it allows above all to ensure security through encrypted access, granular control of access rights or better visibility and traceability of data.

The organizational and structural challenges of teleworking

In addition to strengthening security, digital transformation directly impacts the working methods within a company, by putting collaboration in the spotlight. This is an important factor in preserving social ties in a company.

Indeed, a good digital transformation project must take into account the human aspect before setting up any digital tool. We first seek to question the needs of the employee, both in terms of their “business” missions but also their internal interactions. Thus, the company can put in place new management methods, new processes and new tools, the combination of which will make it possible both to achieve objectives more easily and to meet employee demands.

And to achieve this successfully, it must be accompanied by cybersecurity experts who, as a first step, will allow it to benefit from total data protection and a backup continuity plan to ensure the continuity of the data. activity and avoid disruption.

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