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To track expense reporting fraud, decision makers are interested in AI – CIO-online

Technologies on December 29, 2021

According to a study by SAP Concur / Opinium, half of the French employees surveyed find it acceptable to cheat on expense reports.

A study published by SAP Concur examines the costs associated with expense report fraud. It shows notable interest from financial policymakers in artificial intelligence (AI) technologies, seen as a means to detect fraud and improve compliance.

publishedA European survey carried out by the Opinium institute for the SAP Concur publishing house interviewed 2,500 employees and 1,500 decision makers (finance and travel) in companies, in order to assess the costs linked to fraud in the expense reports, the perception of employees and the means implemented to combat it. . According to this study, an SME with 250 employees could lose up to € 13,709 per year due to this type of fraud.

Research reveals troubling findings. Thus, half of the French employees surveyed find it acceptable to knowingly submit a false expense report, for an average amount of € 115. Globally, 27% of surveyed employees have rounded up their mileage costs and 18% plan to do so. In addition, 32% have booked private catering expenses and 18% plan to do so. However, this tolerance is motivated more by reasons of justice than by the will to do harm. For 15% of employees, this means compensating for unpaid overtime, 19% for personal expenses related to work at home, and 19% for time spent on business trips.

While many employees accept this fraud on a small scale, it remains problematic for companies, for both financial and compliance reasons. To protect themselves from this, the decision makers surveyed find artificial intelligence interesting. In particular, 55% believe that these technologies can help detect fraud and 54% that they can simplify their compliance processes. However, the classic obstacles to using AI are among the questioned decision makers. Almost half (49%) are concerned that employees oppose the use of AI to improve compliance, while 48% are concerned that it makes their work redundant.

about the study

The Hidden Cost Expense Fraud and Non-Compliance Report, published by SAP Concur, is based on the opinion of 2,500 employees who regularly travel for business prior to the pandemic, as well as 750 financial decision makers and 750 business decision makers. corporate trip. The survey was conducted in France, Germany, Italy, Benelux, the Nordic countries, Spain and the United Kingdom, by Opinium in September 2021.

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Aurlie chandeze, Deputy Editor-in-Chief
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