Businesses often wait as long as possible before replacing their PCs and laptops. But Microsoft expects the general public to do so sooner than expected.
A Microsoft study in the UK tells us that 66% of professionals with a company-owned laptop or tablet still use the same device they had when the COVID-19 crashes began.
Which “raises concerns that lack of device refresh hurts productivity” as companies embrace hybrid work, the study says.
Little listening to the comments
“More than a third (35%) of employees who have received new devices since the onset of COVID-19 reported an increase in their productivity. Meanwhile, most employees have been ‘happy’ with the same device when ‘ they were working remotely, ‘Microsoft said in a statement.
“Employees want updates that better meet their individual needs; remote work arrangements that started as temporary measures have become the norm. Staff who work from home during the pandemic, but then put aside routine updates now agree. ”
The survey found that employees feel like they aren’t listening to them when it comes to new devices. Half of them believe that devices are supplied only on the basis of the occupied position and that individual needs are not taken into account as standard. Only one in three employees believe their individual needs and accessibility requirements are taken into account, a figure that drops to 17% for field workers.
Confusion about decision making
There also appears to be some confusion among employees regarding the decision-making process, with nearly three in ten (29%) admitting not knowing how devices are assigned.
Several factors come into play in Microsoft’s business approach. Businesses are turning to hybrid work after a year of working primarily remotely, meaning some industries have frozen their hardware purchases after splurging last year. And of course, Windows 11 just arrived.
Microsoft says businesses won’t be left behind due to Windows 11 hardware requirements, but adoption remains relatively slow.
Windows 11 has been available to regular users since October 5, but it has yet to be widely adopted. Windows 10 will reach the end of its useful life on October 14, 2025.
Microsoft has also introduced strict minimum hardware requirements for Windows 11, which excludes many PCs purchased before 2018. The company has also released the PC Heath Check application to help people determine if their PC is ready to upgrade. Unsupported Windows 10 hardware can install Windows 11, but these machines will not have standard Microsoft support. PCs must be equipped with TPM 2.0 technology, 64GB of storage capacity, 4GB of RAM, and a dual-core processor.
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