(Reuters) – Uber Technologies said on Thursday it was investigating a cybersecurity incident after reports that its network was hacked and the company had to suspend several internal communications and engineering systems.
According to a New York Times report released Thursday citing an Uber spokesperson, a hacker hacked into an employee’s Slack messaging app at his workplace and used it to send a message to Uber employees that the company had suffered a data breach.
It appears that the hacker was then able to gain access to other internal systems by posting an apparent photo on an internal employee information page, the article adds.
“We are in contact with law enforcement and will post additional updates here as they become available,” Uber said on Twitter, without giving details.
The Slack system was taken down by Uber on Thursday afternoon after employees received a hacker message, according to an article citing two employees who were not allowed to speak in public.
“I am announcing that I am a hacker and that Uber has suffered a data breach,” the post reads, which then lists several internal databases that were allegedly compromised, according to the article.
The person who claimed responsibility for the hack told the newspaper that he sent a message to an Uber employee claiming to be the company’s IT manager.
According to the article, the employee was asked to provide a password that allowed the hacker to access Uber’s systems.
Slack told Reuters that the company is investigating the incident and found no sign of a vulnerability in its platform.
“Uber is an important customer and we are here to help them if they need us,” said Slack, which is owned by Salesforce.
According to the article, Uber employees were ordered not to use Slack. Other internal systems were also unavailable.
(Reporting by Shubham Kaliya and Maria Ponnezhat in Bangalore; French version by Elena Vardon, editing by Kate Entringer)